Master Microsoft Outlook

Managing electronic workloads efficiently is the key to a focussed, healthy and productive team. Learn to use Outlook properly and you can reduce stress, save time and improve office morale.

Read more

Call us today on
0478 900 959

Or request a callback:

Reduce email induced stress

For so many, managing emails can be a huge source of stress. Used correctly, Outlook can be set up in a way that works with you instead of against you. Taking control of your email system increases productivity, leaving more time for you to get on with the things that really matter.

Create healthy habits

Without proper Outlook training, it’s easy to fall into the ‘urgency addiction’ trap: before you’ve completed one task, another drops into your inbox and anxiety levels begin to rise. When your staff feel overwhelmed by their emails they lose focus and other areas of their work can suffer.


We are all guilty of spending too much time fighting fires in our inbox. Altered State can help you manage this essential part of your business, from the correct use of Calendar and Tasks, to setting key times of the day to use Outlook.

Research shows that the vast majority of Outlook users utilise only 10% of its capability. Essentially, we know enough about it to get by. With some formal upskilling we can teach you how, when and which tools to use to unlock your best Outlook experience.

Feedback from our one day workshop shows that participants learned skills they could immediately apply to their work, and are seeing significant gains in productivity and job satisfaction. Let us take you beyond the basics of Outlook so you can focus on well-bring and work/life balance.

Key Objectives

• Develop robust email management strategies

• Learn simple, highly effective ways to manage your Inbox

• Understand how to move information into calendar and plan your week

• Build an Outlook view that works for you and your role

• Create systems that support your role, minimize repetition and re-work

• Understand how to use Tasks, To Do’s, Contacts and Outlook Shortcuts

• Learn our Top 20 tips and tools to make using Outlook a breeze

Find out how our Outlook workshop can make your team more productive


Improve efficiency

Learn to use Outlook’s features properly to streamline your electronic workload

Create good habits

Learn helpful email habits which can be shared across your company

Reduce stress

Break the ‘urgency addiction’ cycle and create a happy and healthy work environment

Companies we’ve helped

Frequently asked questions

2010, 2013, 365.

The workshop runs between 8.30am and 4.30pm.

We recommend groups of 12-15.

Yes. Participants can put into practice what they learn straight away, and we can work together to identify and solve individual issues.

Emotional Intelligence is how somebody manages their personality to be both personally and interpersonally effective. It means having positive self-regard, being self-aware and managing your behaviour effectively, as well as possessing a positive regard for others and managing your relationships effectively.

Read more about Emotional Intelligence

“Altered State’s WorkSmart programme has proved to be essential to our business. It sets our people up for success; to be efficient, productive and equips them with the tools and skills they need to achieve their professional goals.”

“Altered State have provided our team with some great personal development focussed on Emotional Intelligence, we’re looking forward to continue this journey with them”.

Lydia Docking, Owner, Vero Fitness

“I am really pleased with how you engaged the team, I believe the way you pitched the workshop was brilliant and as discussed I am really keen to revisit this because I believe we have set a platform to implement, monitor & systemise planning activities, which I am very hopeful over a period of time will show up a lot of opportunities to increase efficiency”.

Greg Stuart, Regional Manager, Competenz

“I got a lot from the workshop and my work is now beginning to reflect the changes I’m making… it’s a process. You are a very natural facilitator and that showed through. I found it very easy to take part in your workshop“.

Mike Bailey, HRM, Health Alliance

“I wanted to say a huge thank for all your encouragement and valuable tools I gained during the two workshops I attended this week. Thank you both again for being a positive influence in my life, people such as you enrich my life and for that I am very grateful”.

Zaq Newport, Whangarei Hospital


At Altered State, we believe that a happy company is a productive company. We base our practices on Emotional Intelligence, what we believe is the key to unlocking your most motivated, productive and efficient staff yet. Get in touch to find out more about our workshops and courses.


Other workshops

Communication+ Neuro linguistics



See all of our workshops.